1800 Dentist
1800 Dentist Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1800 Dentist has 1.6 star rating based on 34 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Quick appointment, I had no problem with 1-800-dentist.
Cons: Poor customer service, Sent me to an out of network dentist, 1st time helpful 2nd time no help at all person was lazy.Most users want 1800 Dentist to offer a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1800 Dentist has 1.6 star rating based on 34 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Quick appointment, I had no problem with 1-800-dentist.
Cons: Poor customer service, Sent me to an out of network dentist, 1st time helpful 2nd time no help at all person was lazy.Most users want 1800 Dentist to offer a solution to their issues.
Consumers are not pleased with Billing Practices and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI miss my flight ticket
Is it possible to re-book my flights tickets or get my money back, I should have fly by 11uhr today in the morning but I miss my flight
Preferred solution: Price reduction
Scam company. No interest in helping people or companies
Really really bad costumer service and just a bunch of people trying to steal the practice's money. Don't use this service. Go to Zoc Doc, FB ads etc.
- Poor customer service
Poor service WICHITA FALLS TX
September 2018 i purchased a set of dentures Febuary 25 i called told them
they were cracked they told me i was due a reline on Febuary 28 they broke i went to office march 4 2019 to get them fixed they said i would need a repair appointment March 11 2019 was first they could get to me if they don't do something sooner i will call better business beauro
i need my teeth to eat
JAMES I CURD SR
1664 FINIS RD
GRAHAM TX
940/550/4887
- Poor customer service
Preferred solution: FIX MY TEETH SOON
COMPLETE DISSATISFACTION
I thought using 1-800-Dentist to find a recommendation for an in-network provider in my area would be more impartial than just callling and asking my insurance company who the closes dentist I could use was...
I set my appointment based on their referral, waited 3 weeks (when I could have made a sooner appointment elsewhere), only to receive a call from the dental office the day before explaining how they don't take my insurance and I would probably be required to pay as out of pocket! I am LIVID and would NEVER consider using 1-800-Dentist again....they get money from referring you and clearly have no cause or concern for where they send you!
Couldn't be more frustrated!!!! Do yourself a favor and just call your insurance company and ask for an in-network dentist instead!
- Sent me to an out of network dentist
- Wasted 3 weeks waiting for an appointment
Preferred solution: Let the company propose a solution
Very poor customer service and veyy allufe of info sharing.
Called this company to arrange expedient dental care due to a bad tooth over the memorisl day weekend. The lady took all my medical insurance info and yold me that I should be going to a dentist in Harrisburg Pa and that they should call me about 9 or 9:30am the next morning.
Its now after 10:30am the next morning and i haven't heard anything.
I called 1800 dentist back and a guy by the name of Leo answered. When i informed him that i had not heard from the dentist office as of yet, he said that he would transfer me to they're office. I they asked if he could tell me the name of the dental office, and he said that the dentist office would have to give me the info. When i asked him why he couldn't at least te me who i'm scheduled to see according to who the lady the night before told mr, the got excited and said that shes not supposed to give any information.
I then told him that his company must be a scam company, take insurance info and not actually set up any appointments. Then i told him to cancel any request or appointments and he said "thank you for calling 1800dentist" and hanging up.
I'll contact my dental insurance company to infor them of what happen, just in case a claim is filed.
Very poor service
Very limited Dentists to choose from! I was looking for a dentist that did implants.
they gave me 2 options. Both were the same company, but in different cities! After numerous phone calls to get an appt. all I got was recordings!
They only tried to return my calls ONCE and did not leave a message. I tried to call back and got voice mail AGAIN! They still have NOT tried to return my calls! I guess they DON'T need the business!
I have found numerous Dentists CLOSER than the Dentist they referred me to! They have bent over backwards to help me! Phone calls returned, Appts made!
Very limited referrals! Beware!
Preferred solution: Let the company propose a solution
Nuttin but spammers !!!
how desperate must a "professional" outfit be to pay spammers to send their crap ads through spammers. when you call..
they will tell you they are not responsible for 3rd party spammers...... excuse me !!!! you are paying them !!! NEVER do business with anyone who uses these annoying tactics to send their in-wanted crap that fill our in-boxes.
word of mouth is your best bet for finding a great dentist... a dentist that does not pay these idiots for a referral. I would love to see these people getting the same crap we do, and how annoying it is. best part is....
adding their name to the "NEVER DO BUSINESS WITH LIST.
review anyone that sends spam... we all hate spam !!!
Preferred solution: stop spamming !!
Problem
My dentist don't give me no prescription to go take antibiotic for me to go have it and go pickup in pharmicist. When they check my teeth they said that they want to put luxor on my teeth and need to paid 107.46.
And thats not even right to go tell me to go paid. Because i have no money and i dont have a job. I tell them i only have medical. And when i tell them that i have medical.
Then they say that then you need to take antibiotic. But they didnt give me no prescription for me to pickup antibiotic by the pharmicist. They do really post to give me prescription, but they didnt.
So if i have no prescription from the dentist i cannot go pickup any antibiotic by the pharmicist. To take everyday
Did not verify insurance
I wasted an hour of my time and at least $12 in gas going to an appointment over fifteen miles away from my home just to find out the dentist I went to is not in my insurance network. They need to verify this information before sending people out.
I will not be using these guys again.
It was very disappointing. {{Redacted}}
Change to another dentist 5 miles
I dont even the covina dental group and also dental group in covina. I want somewhere else.
They are not free for me. They dont collect medical for free. Because when i have gum disease bleeds they want to put luxor on my teeth and want me to paid 107.46 dollars. And i tell them i have no money and i dont even have a job to go paid 107.46.
And they say i need to take antibiotic. But they didnt give me no prescriotion to take antibiotic
Smoke and mirrors
called 1800dentist and was treated well and promised that i would get a call the next day from the dentist and an email from 1800...
No call, no email. got a survey as to how i liked the dentist???
replied to the survey and they didn't care.
sent an email to 1800... and i guess they must have made their quota because they don't respond = they don't care.
you say you require a minimum of 100 words to write a review so i am just filling space because how can you say much about a service or a dentist or both who didn't help?
i don't have much more to write about a service that doesn't seem to care. i really hope it isn't the dentist office that doesn't respond and if it is 1800... i hope the dentist doesn't pay for their service.
Complaint
I was having on a dentist appointment on december 22, 2017. Because they post me a card mail to me.
And i did went to my appointment dentist. But when they call me in, to get inside their door, they only check my teeth doing xray, didnt clean my teeth. And they done check my teeth and they were saying this to me. That i need to paid them 2, 335 dollars.
And i was asking them why i need to paid 2,335 dollars? And they were saying this to me because i have no insurance. And thats an lie. Because i do really have a medical healthcare insurance.
But they dont believe me. And when i get home i call my dentist do have a medical insurance to clean my teeth and ask them can i make an appoint to clean my teeth? And they were saying no we cant help you clean your teeth because your medical is understood. And they made me upset and felt so bad they dont help me clean my teeth.
So that means i didnt even clean my teeth for a long time. Because they dont let me go there anymore to go to the city of la puente ca, western dental center no more.
And i am try to find a dentist near me by my area for free. Because i do have a medical health care insurance card.
Om supervisor in Bend Oregon
Om supervisor Wendy in Bend Oregon let's her agents use their cellphone to to take pictures of them talking on the phone and post them on Instagram and Facebook you're not supposed to use cell phones on the floor. That is a good way for them to copy customers information
What has happened to 1800Dentists?
I called for a referral in my area to someone experienced, who does implants and ideally with an interest in cosmetic dentistry. She had one dentist all ready for me.
I googled the office and saw it was a regular family dentist, not near me, not particularly experienced, no particular interest in cosmetic work. I politely told the woman on the phone that I preferred someone who had shown at least some interest in the latest technology for crowns and veneers, someone who perhaps was on the Amercan Board of Cosmetic Dentistry. That seemed to enrage her. She replied, "That just means they've studied cosmetic dentistry!" I said, "I know, that's what I want!" She got angrier and angrier and said, no dentist can make a living on cosmetic dentistry (Ironically, she was calling me from a Los Angeles number!).
She said she couldn't help me today, goodbye. Her agenda was clear. She had a small list of people she liked, personally...it was personal...and I'm not sure it had anything to do with dentistry. There are hundreds of good dentists in my area, I just needed help finding one but she had no intention of referring anyone to a dentist who wasn't on her (personal) list.
She was horrible, angry and rude.
A very different company from when i called them a decade ago. Beware.
Complaint
All those La puente western dental center are all bad people. And i didnt see over there have a lots of people go to la puente western dental center.
Theres a lot of people already go quit that dentist, and dont want to go there anymore. Nobody likes la puente western dental center. Everybody quit and dont to to that dentist no more. This place has no bussines.
They are all bad people. Right now western dental center always dont even have enough people to go over there in there place to clean teeth anymore.
Complaint
Customer servive woman rep was sarcastic and very personal. Couldnt speak to a patient in sensitivity who is in pain and had to explain her job to her.
Very nasty. Wouldnt recommend!
Do your own google search and make calls yourself. Less stress
About
1-800-DENTIST is a provider of dentist referrals all over the USA. It is known as a flagship leads program of Futuredontics. The website of the company was launched in 2002. 1-800-DENTIST offers people a broad searching base of dentists for free. The company provides services that directly connect dentists with patients. It provides a possibility to search dentists by city, state and reviews. 1-800-DENTIST is connected with such resources as Dentistry.com, GoAskFred.com and PatientActivator.com., etc. Most of dentistries presented by 1-800-DENTIST accept almost all insurance plans, such as Delta, MetLife, Aetna and Cigna, etc. Today 1-800-DENTIST is used by customer from 50 states. The dental referral service is the most popular in such cities as San Francisco, Los Angeles, New York and Washington DC. 1-800-DENTIST is contacted by more than 6.5 million patients annually.
1800 Dentist is ranked 77 out of 468 in Dentistry category
USA
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I need to have a better dentist cleaning my teeth and check my teeth always need prescriptions for me to take antibiotics